Shipping policy

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times are:

Domestic: 3–7 business days

International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. Any free shipping offers will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email (when available) so you can track your package.

Customs and Import Fees

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are determined by the destination country's customs authorities.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team using the contact information provided on our website.